Starlink in Zimbabwe: Revolutionizing Internet Access or Widening the Digital Divide?

Starlink's Growing Influence in Zimbabwe's Cities

In Zimbabwe's urban landscape, particularly in bustling cities like Harare and Bulawayo, Starlink's satellite internet service has become a common sight. White, pizza-box-shaped terminals have become fixtures on taxis and homes alike, symbolizing a shift towards more reliable internet access for many. Launched in late September 2024, Starlink has attracted significant attention with over 30,000 active terminals by the first quarter of 2025, according to the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ).

Starlink's technology promises what many traditional Internet Service Providers (ISPs) have struggled to deliver: fast, reliable, and extensive internet connectivity. Never Ncube, CEO of Dandemutande, a Starlink reseller, remarked, "There is increased adoption by individuals, businesses, schools—even public institutions." This adoption has given rise to hopes that the internet will bridge gaps between more affluent urban users and resource-strapped rural communities.

The Digital Divide: Urban vs. Rural Access

Despite the optimistic growth in cities, rural areas, where approximately 60% of Zimbabwe's population resides, continue to face significant challenges in accessing Starlink services. While the promise of connectivity for remote communities, farmers, and schools exists, the high costs associated with hardware ($350 for the standard kit and $200 for the Mini) and subscription fees (starting at $30 per month, all in USD) put reliable internet even further out of reach for many. Over 76% of rural households live below the poverty line, making such expenses unattainable.

As John Arufandika, a digital transformation strategist at Aptiva AI, points out, "Access in rural areas is mostly limited to missionary schools and donor-funded initiatives." This disparity draws attention to ongoing inequalities and raises questions about the implications for digital transformation across the continent.

Are Local ISPs Ready to Compete?

The entrance of Starlink has triggered anxiety among local internet service providers. With a significant head start, Starlink's rapid deployment contrasts sharply with the slower progress of local ISPs, who have struggled to provide adequate services to rural areas. Some ISPs have begun using Starlink's network as backhaul options to extend coverage in remote regions, but this approach still leaves many consumers without sustainable solutions. As local ISPs now receive authorization to offer similar services, the need for innovation and expansion becomes critical.

The future of connectivity in Zimbabwe hinges on how these competing forces will interact. Will local providers rise to the challenge and improve their offerings, or will they continue losing ground to Starlink? As we await more data on Starlink's long-term impact, one thing remains clear: the landscape of internet access in Zimbabwe is evolving. This dynamic could pave the way for innovative digital investments, restructuring the future of information access across the continent.

Conclusion

Starlink's impact on Zimbabwe's tech landscape highlights both exciting opportunities and pressing challenges. For tech entrepreneurs, investors, and local leaders, understanding the nuances of this digital shift will be critical for navigating the evolving terrain. Embracing technologies like Starlink and leveraging local insights can drive the next wave of innovation in Africa. By doing so, stakeholders can collaboratively build a more inclusive digital future that empowers even the most underserved communities.